Eventbrite Reviews
Based on 38 customer reviews and online research, eventbrite.com has a consumer rating of 1.0 out of 5 stars, indicating that most customers are not satisfied with Eventbrite.
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How would you rate Eventbrite?
Top Reviews
I would give zero stars if I could. I bought 4 tickets back in Feb'20. The event was cancelled because of COVID-19 and after 10 months begging for a refund, I have not received any indication of when they will return the amount. I've sent all the forms, called, everything that you can imagine, and still don't have a response. I feel helpless. TERRIBLE CUSTOMER SERVICE
AVOID! SCAM ARTISTS! Bought tickets for an event in Austin. The city shut it down ( rightfully so) for Covid. It's been 2 months and still no refund, no email, no response at all. The event organizers say we need to contact Eventbrite, but can't. There is no phone number and no response from the email address we were given. They basically took everyone's money and ran. Will never buy tickets through these scam artists again.
Customer Reviews (38)
The biggest scam in the internet. I ordered an online ticket which I never received.
Paypal DIDN'T refund me the money. Beware of this company!!!
I thought I would get CEU's for a program - healthcare - and found out I wouldn't. I signed up beginning of June, event is in October, have sent several emails and always told need to get in touch with organizer. I
WOULD IF I COULD REACH THE ORGANIZER but all you do is go round and round on their site!
DON'T SIGN UP for ANYTHING Eventbrite have!\
I ORDERED TICKETS FOR AN UPCOMING SHOW. LEFT THE TICKETS ON THE APP. NPW THE APP DISSAPEARED AND THERE IS NOW WAY TO TRACK THE PURCHASE. IT BLOCKS BY HAVING EVENT CODE. AND NO EVENT CODE LOADS. WORST EVER! NEVER AGAIN
I purchased tickets for BBQ Beers and Brews from Eventbrite which was sold as a charity event for Tsidqah Charities and CZC Entertainment. I have made attempts to contact the event coordinator and the charities, to no avail. This is no service rep for Eventbrite, just a number for sales who will not accept calls for anything but sales. The event refund form will not submit. When you click the submit it goes right back to the same screen, without submitting, on every device I use. The company does not respond to emails. Obviously, this company is a total scam and very little recourse to get my $266.85 back.
I bought tickets for an event that was cancelled due to COVID 3 weeks ago. They said refund would be issued and nothing so far. I tried to contact the organizer 3 separate times and no response. Bottom line do not use this website. If you try to call they won't reply to attendees.
Thieving b*stards!! Refused a refund via email for event that did not go ahead due to COVID & unable to speak to any human being to sort it out. Now I'm going to have to claim back via my credit card. Would NEVER book using these guys again.
Been trying to book an appointment at my local tip Lower house lane Atherstone for the last hour ,what a joke . Site not working again
Shocking. Booked a ticket for an event in 2020 through Eventbrite. Covid caused postponement to 2021 and then eventually cancelled due to company going into administration. Neither the event organiser or Eventbrite informed of this. Applied to get refund, swiftly rejected. Unbelievably bad service, please for everyone's sake do not book through Eventbrite. They are THIEVES
Eventbrite the worst thing out there. I reserve tickets for events. I long on to the portal, the ticket is there - but no hyperlink to join the meeting. This happens all the time with eventbrite I try their "help" - it just tells you how to get to the tiicket - but what is the point if the ticket does nothing? Absolute rubbish.
Due to covid, the venue that was hosting the concert I bought tickets for from Eventbrite closed and the concert was canceled. They refused to give me a refund. This company steals your money without even a good reason. With the uncertainty of events due to covid, DO NOT USE THIS COMPANY. YOU WILL NEVER BE REIMBURSED FOR NON EVENTS.
Purchased a ticket for a Live yogic event which included a recording of the event.
The link to the event or any instructions never arrived!
After the event was over, the site said "the event is over"
Upon trying to reach the organizer (it's only the way how you contact anyone) the webpage was frozen trying to load with zero Messages going through.
No money, no live event only they offer me a recording to get in a couple of days.
I've never seen so unorganized place whiche fails to fullfil what states in the bying product description.
There is one way to reach a customer service by contacting through the website. I believe it will take very long to hear back anything, more likely saying the link was sent, it's in my spam folder and I'm so blind that could not find it...
Never ever will this place to buy any event!
I had the same problem as others with Eventbrite. If the organizer cancels the event and refuses to give you a refund you are out of luck. Eventbrite washes their hands of you. I would never buy another ticket through them.